Service Breakdown

Customs Clearance Imports and Exports

We navigate the complexities of KRA iCMS so you don’t have to. Our team ensures correct tariff classification (HS Codes) to avoid penalties and delays.

Home Services Customs Clearance Imports and Exports

Navigating the Port with Precision

Customs clearance is the most critical stage of the logistics chain. A single error in documentation or classification can lead to days of delay, heavy storage charges, and penalties.

At Acacia and Rock, we treat customs clearance as a science. Our team is fully integrated with the KRA iCMS system, allowing us to lodge documents before your ship even docks. We handle the bureaucracy so you can focus on your business.

Our Core Capabilities

iCMS System Integration

Direct digital processing of Import/Export entries to ensure real-time updates and faster release orders.

Expert Tariff Classification

We utilize correct HS Codes to ensure you pay the exact duties required—no overpayment, no underpayment penalties.

Agency Compliance

Full liaison with government bodies including KEBS, KEPHIS, and the Pharmacy & Poisons Board to secure necessary permits.

Required Documents

To expedite your clearance, ensure the following are available:

Bill of Lading (Original/Telex)
Commercial Invoice
Packing List
IDF (Import Declaration Form)
CoC (Certificate of Conformity)
Exemption Letters (If applicable)

24-48 Hrs

Target Clearance Time for compliant documentation.

Zero

Goal for Demurrage & Storage charges.

100%

Compliance with KRA Tax Regulations.

Dedicated

Account Manager for every file.

Avoid Costly Port Delays

Don't let your cargo get stuck at Kilindini. Partner with the team that understands the system inside and out.

Start Your Clearance Process

Need Clearance?

Send us your documents for a preliminary assessment and duty estimation.

Request Assessment
+254 706 551 224

Compliance Partners

KRA KEBS KPA KEPHIS PPB KMA